Outsource your customer service to a trusted partner. ShazamTechs offers professional, scalable, and 24/7 customer support outsourcing and call center services in the UK — designed to improve customer satisfaction and reduce costs.
24/7 availability for round-the-clock support
Skilled agents trained to handle diverse queries
Personalized solutions tailored to customer needs
Advanced call routing and IVR systems
Real-time monitoring to ensure quality service
Scalable support to grow with your business
Comprehensive Call Center
Comprehensive Call Center Services in the UK
Every call, message, and support ticket is an opportunity to build loyalty and strengthen your brand. We help you do it better — every time.
Inbound Customer Support
Handling queries, complaints, product support, order tracking, and more — via phone, email, and live chat.
Outbound Calling Services
Customer follow-ups, appointment confirmations, lead qualification, and post-sale support.
Multichannel Support (Email, Chat, Voice, Social)
We support your customers across their preferred channels, 24/7.
Ticketing & Helpdesk Management
Manage, prioritize, and resolve customer queries through structured support platforms.
Technical Support & Product Assistance
Trained reps who understand your product and troubleshoot with care and accuracy.
Clear Answers to Common Questions,
Helping You Move Forward
We offer both models. Choose dedicated agents for brand immersion or shared agents for cost-efficiency.
Yes. Our support team is based in the UK and trained for clarity, tone, and empathy.
Yes. We offer around-the-clock customer support including weekends and holidays.
Typically, we can onboard and go live within 7–14 days, depending on team size and complexity.
Absolutely. We integrate directly with your tools and workflows to ensure seamless collaboration.
Yes. Our clients typically save 40–60% compared to in-house teams without sacrificing service quality.
Shazam Tech streamlined our travel operations with a tailored website, automation, and AI tools,
boosting efficiency and scalability. Highly recommended for forward-thinking companies.
Drive Quality Work, Maximize Growth,
Convert More Customers!
Boost your business with targeted strategies that attract high-quality leads, enhance conversions, and accelerate
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