Portway Systemsx Shazam Tech
Future-Proofing Travel Tech through innovation and automation
Faster client onboarding
Increase in partner engagement
Enterprise-grade security
Automated support system
Client Overview
Portway Systems is a UK-based leader in travel technology solutions, empowering travel companies and agencies with advanced platforms and tools. Their expertise spans global markets, offering scalable solutions in travel booking systems (CRS), CRM, mid-office automation, and back-office efficiency.
With a focus on driving digital transformation across the travel sector, Portway Systems delivers high-performance travel platforms that support seamless customer experiences and optimized business operations.
Project Scope & Challenges
Portway Systems partnered with Shazam Tech to execute a full-scale digital upgrade across their platforms and marketing. Key challenges included:
- • A dated website and inconsistent digital branding
- • Lack of AI automation to reduce repetitive operational tasks
- • Need for a responsive, secure platform for B2B and B2C clients
Our Solutions
Website Redesign
- Modern, responsive redesign showcasing CRS solutions
- Integrated blog and resource hub
- Lead capture tools
AI Automation
- Email and form parsers for automated processing
- AI tools for request classification
- CRM and accounting system integration
Secure Infrastructure
- AWS-based hosting with autoscaling
- GDPR-compliant security measures
- Dockerized deployment with CI/CD
Ongoing Support
- Proactive monitoring and maintenance
- Regular UX improvements
- Continuous updates and bug fixes
Technology Stack
Frontend
- React.js
- TailwindCSS
Backend
- Node.js
- Express.js
CMS & Admin
- Custom-built with role management
AI & Automation
- Python
- NLP
- Regex engines
- Zapier integration
"Partnering with Shazam Tech was a strategic decision—and a game changer. Their team understood the complexity of our travel systems and delivered beyond expectations. From a fresh new website to robust internal automation, everything was tailored to our operational workflows."— Tan Mohammed, Director, Portway Systems (UK)
Conclusion
The collaboration between Shazam Tech and Portway Systems stands as a benchmark in travel technology. With future-ready systems, smart automation, and scalable infrastructure, Portway Systems is now positioned to lead the next wave of innovation in travel technology—with Shazam Tech as their trusted digital partner.