Transforming your business with world-class outsourcing.
About
At Shazam Techs, we began by offering inbound taxi services and taxi outsourcing customer support. Over time, we’ve expanded to provide comprehensive digital services to clients throughout the UK. We deliver top- tier solutions at competitive prices, specializing in marketing and customer support to help boost sales and create new growth opportunities. With our expertise in taxi booking outsourcing, we offer reliable and efficient Taxi customer support service. Our ultimate goal is to propel your business forward and guarantee its success.
A proud sister
company of
Fair Price Model
we offer clear, fixed hourly rates per agent with no extra fees—just pay for the hours you use each month.
Professional Dispatchers
Our team is made up of skilled dispatchers and operators with a strong track record of 100% attendance, ensuring reliable and efficient service for your taxi business.
24/7 Support
Enjoy 24/7 coverage with our team always available to handle any needs, including filling in for sick operators.
Taxi Booking
Outsourcing taxi booking services helps streamline operations by leveraging advanced technology for efficient bookings and reduced wait times. This allows taxi companies to focus on core tasks while enhancing customer satisfaction with smoother, faster services. Ultimately, it boosts efficiency, increases customer retention, and drives growth in a competitive market.
Inbound Contact Center
An inbound contact center primarily handles incoming calls from customers, focusing on customer service, support, and inquiries. These centers are essential for addressing customer concerns, providing information, troubleshooting issues, and ensuring satisfaction. By offering timely, personalized assistance, inbound contact centers play a crucial role in building strong customer relationships and loyalty.
Chat Support
Shazam Tech's chat support services can greatly improve customer service by providing quick and helpful responses. Customers can get immediate assistance for their issues, leading to faster resolutions and higher satisfaction. This service helps businesses offer better support, making it easier for customers to get the help they need
Digital Marketing
Digital marketing helps businesses grow their online presence by reaching a wider audience. It drives more traffic to websites and can boost sales by targeting potential customers effectively. With the right strategies, such as SEO, social media, and ads, businesses can improve their visibility and increase conversions, leading to growth.
Web Development
Website building can be a strategic move to ensure a professional, user-friendly, and effective online presence. Shazam Techs specializes in crafting high-performance websites with cutting-edge design, seamless functionality, and robust security.
Virtual Assistance
Virtual assistance helps simplify business tasks like scheduling, emails, and customer support. This saves time, improves efficiency, and reduces stress. By handling these tasks, virtual assistants let you focus on the important parts of your business, like growth and strategy, making everything run more smoothly.
Why Choose Shazam Tech?
Expert Teams Tailored for Each Project
Our dedicated teams are specialized in a variety of industries, ensuring that each project is handled by professionals with the expertise required to meet your unique needs. we tailor our solutions to fit your businesses goals.
Global Outsourcing Services
At Shazam Tech, we leverage our global network to offer outsourcing services that connect businesses with top-tier talent from around the world. This allows us to deliver high-quality solutions that cater to a broad range of needs, all while maximizing efficiency.
Trusted by International Brands
We are proud to have built strong, long-lasting relationships with international brands. Our clients trust us to deliver exceptional results, and we continually strive to exceed their expectations. Our proven track record of success speaks volumes about our reliability and expertise.
Top Choice for Taxi Outsourcing Solutions ✨
